Privacy Policy

Last updated: 2026-06-24

1. Controller

The controller responsible for data processing on this website is: Playersjourney GmbH Lohmühlenstraße 65 12435 Berlin, Germany Email: contact@playersjourney.de Phone: +49 (0)152 06366260

2. General information on data processing

We process personal data only insofar as this is necessary to provide a functional website as well as our content and services. Processing is based on the GDPR and the German Federal Data Protection Act. This website does not set tracking cookies, uses no analytics or marketing services, and does not create user profiles.

3. Hosting and server log files

When you access this website, the hosting provider automatically collects information in server log files that your browser transmits. These are: IP address, date and time of access, page accessed, volume of data transferred, referrer URL, and browser and operating system information.

This data serves the technical delivery, stability and security of the website. The legal basis is our legitimate interest in error-free operation (Art. 6(1)(f) GDPR). The log files are deleted after a short period unless they are required to investigate a security incident.

4. Contact form

If you send us a request via the contact form, we process the data you provide (name, institution, email address and your message) in order to handle and respond to your request.

The legal basis is Art. 6(1)(b) GDPR (initiation of a contractual relationship) or Art. 6(1)(f) GDPR (our interest in answering enquiries). To send the enquiry notification by email, we use the service provider Resend (Resend, Inc., USA) as a processor. This may involve a transfer to the USA, safeguarded by the EU Commission's Standard Contractual Clauses. Your request will be deleted once it has been conclusively processed, provided that no statutory retention obligations apply.

5. AI chat and voice feature

On this website you can use an interactive demonstration of our AI companion — via text chat and optionally via voice. The text you enter or your voice input is transmitted to and processed by Google's interface (Gemini API, Google Ireland Ltd. / Google LLC) in order to generate the response.

Please do not enter any personal or confidential information in the chat. The legal basis is your implied consent through active use of the demo or our legitimate interest in presenting the feature (Art. 6(1)(a) or (f) GDPR). For the voice feature, a short-lived access token is additionally generated and audio is processed in real time. A transfer to the USA may occur, safeguarded by the Standard Contractual Clauses. We do not permanently store the chat and voice content on our systems.

6. No cookies, no tracking

This website uses no tracking cookies, no web analytics tool, and no services for reach measurement or re-targeting. No profiling takes place. Technically necessary storage (e.g. your language selection) occurs exclusively locally in your browser.

7. Your rights

Within the scope of the legal provisions, you have the right at any time to:

  • Access to the data stored about you (Art. 15 GDPR)
  • Rectification of inaccurate data (Art. 16 GDPR)
  • Erasure of your data (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Object to processing (Art. 21 GDPR)
  • Withdraw a given consent with effect for the future (Art. 7(3) GDPR)

To exercise your rights, an informal message to contact@playersjourney.de is sufficient.

8. Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is the Berlin Commissioner for Data Protection and Freedom of Information (Berliner Beauftragte für Datenschutz und Informationsfreiheit), Alt-Moabit 59-61, 10555 Berlin, Germany.

9. Data security

Data on this website is transmitted in encrypted form via TLS/SSL. We take technical and organisational security measures to protect your data against manipulation, loss or unauthorised access.

10. Currency and changes

This privacy policy is current as of 2026-06-24. As the website develops or legal requirements change, it may become necessary to adapt it. The current version published here applies in each case.